Privacy Policy

Landmark Windows & Doors ("Landmark," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us regarding our home improvement services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide and information that is collected automatically when you visit our website.

Information You Provide

• Name, phone number, and email address
• Home address or service location for estimates
• Project details and inquiries submitted through forms
• Financing application information processed by Optimus Financing

Information Collected Automatically

• IP address and general geographic location
• Browser type, device type, and operating system
• Pages visited, referral source, and time spent on the website
• Cookies and similar tracking technologies

You may browse our website without providing personal information. However, certain features such as quote requests require contact details.

How We Use Your Information

We use collected information to:

• Respond to inquiries and quote requests
• Schedule estimates and installation appointments
• Provide requested information about our services
• Follow up regarding estimates and projects
• Improve website functionality and performance
• Comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Contact Forms & Quote Requests

Our website uses JotForm to process contact and estimate request forms. Information submitted through these forms is securely transmitted and used solely to communicate with you regarding your project. JotForm operates under its own privacy policy.

Google Analytics

We use Google Analytics 4 to understand how visitors interact with our website and improve the user experience. Google Analytics may collect information such as IP address, browser details, and pages visited. Data is aggregated and anonymized where possible.

You can learn more about Google's privacy practices by visiting the Google Privacy Policy.

Cookies

We use cookies to ensure proper website functionality and analyze website traffic.

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Used to understand website usage and performance.

You can manage or disable cookies through your browser settings at any time.

Third-Party Services

Our website may integrate with third-party services including:

• Optimus Financing
• JotForm
• Google Analytics
• Google Search Console
• Trustindex

These services operate under their own privacy policies and terms.

Data Security

We implement reasonable security measures to protect personal information. Our website uses HTTPS encryption and secure form submissions. However, no method of online transmission or storage is completely secure, and absolute security cannot be guaranteed.

Children's Privacy

Our services are intended for adults seeking home improvement services. We do not knowingly collect personal information from children under the age of 13.

SMS Terms & Conditions

• SMS messages may include appointment confirmations, estimate follow-ups, reminders, and service updates.
• By providing your phone number, you consent to receive SMS communications.
• You may opt out at any time by replying STOP.
• For assistance, reply HELP or contact us directly.
• Message frequency varies.
• Message and data rates may apply.
• Mobile carriers are not responsible for delayed or undelivered messages.
• Your phone number and SMS consent will not be shared for marketing purposes.

SMS Privacy Policy

Mobile phone numbers and SMS consent are collected solely for communication related to estimates, appointments, and services. SMS consent is not required to purchase services.

We do not sell, rent, or share mobile numbers or SMS opt-in information with third parties for marketing purposes.

Your Rights & Choices

You may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of future communications

To exercise these rights, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with a revised effective date.

Contact Us